Emergency Response
Report a Fault
For emergency breakdowns and urgent reactive maintenance. We'll have an engineer dispatched as fast as possible.
Call now: 01325 317777Or use the AI triage tool below for non-critical faults.
Describe Your Fault
Tell us what's happened in plain English. Our system will assess priority and route your job immediately.
P1 Critical faults? Call 01325 317777 directly
Response Time Guide
P1 Critical
Within 4 hours
Engineer dispatched immediately.
P2 Urgent
Within 8 hours
Scheduled for same-day or next-day.
P3 Routine
Within 24 hours
Scheduled into maintenance programme.